Berlin

Solution Engineers (w/m/d)

The Solution Engineers will hold a technical role within KLEO, based in the Berlin office, and involved in defining the connectivity services and applications portfolio for a global network architecture. The successful candidate will be responsible for supporting the company’s commercial activities by working with potential customers to understand and capture their connectivity requirements into technical solutions. They will actively interface between Engineering, Corporate, and Commercial teams and international technical partners to ensure that the system design and processes fulfill the company’s service delivery objectives to Customers.

Main Responsibilities

  • Customer focus:
    o Accompany Commercial team to customer meetings and workshops
    o Assess customer needs, translate them into technical solutions (hardware, software, in-house and 3rd party services), and prepare technical proposals
    o Support the Commercial team to help customers grow their business with KLEO Connect by identifying new applications and technologies which can better serve their needs
    o Coordinate demo missions and proof of concepts with potential customers
    o Provide training on KLEO Connect’s services and products for customers
  • Team Support:
    o Support the Platform development team to develop applications and solutions based on specifications derived from customer inputs
    o Support marketing efforts as technical author, as required (case study prep, and application notes etc.)
    o Together with Commercial represent KLEO Connect at trade shows and industry conferences
    o Collaborate with other engineering teams to analyze how services can be created and optimized
    o Mentor colleagues and strategic partners in the technical concepts of KLEO Connect’s infrastructure, services and solutions
  • Solution Development:
    o Propose and develop requirements for new and existing applications
    o Identify the core elements of connectivity solutions for a baseline portfolio of o services and applications
    o Define customizations of existing services required for specific customers
    o In collaboration with Commercial and Engineering teams, assess the potential value of new solutions and prioritize approved solutions among existing development activities
    o Support other engineering teams with the definition, development, testing, demonstrations, and roll-out of new solutions
    o Maintain awareness on standards, protocols, and emerging technologies in satellite communications, Industrial IoT, automation, connectivity and related services
    o Identify competitive services and assess strategic partnerships or promote in-house developments to maintain a competitive Edge

Skills and Qualifications

  • Require advanced degree in related field (i.e. Electrical, Computer, Software, or Systems Engineering)
  • Minimum 5 years of relevant experience with knowledge in hardware, software, and workflow/procedural solutions
  • Practical knowledge and experience in communications and networking standards and protocols
  • Practical knowledge of systems engineering
  • Customer driven mind-set, confidence in working directly with potential customers, suppliers and subcontractors
  • Experience developing systems documentation, requirements, test plans and procedures, and operational procedures
  • Experience defining technical requirements for software development of applications
  • Ability to work independently and effectively, co-coordinating tasks and responsibilities
  • Strong analytical and excellent organizational skills
  • Excellent communications and inter-personal skills (written and verbal)
  • Fluency in English, other languages (particularly German and Chinese) considered an asset
  • Willingness to travel overseas
    Desirable skills
  • Business awareness and acumen
  • Knowledge of satellite telecommunication industry practices and strategies
  • Solid programming/software engineering skills
  • Practical knowledge of IoT standards and protocols
  • Experience working with IoT sensors and devices

Our offer

  • Challenging job with a high degree of responsibility and creativity
  • Productive start-up work environment with flat hierarchies and flexible working hours
  • Attractive salary related to skills and experience, and a permanent position
  • Modern work environment

If you are interested in joining our team and being a part of innovating our incredible systems and services, please send us your full application with a cover letter specifically indicating your areas of interest.

You can submit your application to jobs@kleo-connect.com.
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